Solar energy is clean, renewable power from the sun. Solar panels convert sunlight into electricity using photovoltaic cells, which is then used in your home or stored in batteries for later use. Panels typically last 25-30 years, offering long-term energy independence.
General Solar Questions
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What is solar energy and how does it work?
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How much can I save with solar panels?Savings depend on your electricity usage, system size, and local rates. Most Australian homes save 50-90% on bills, with a typical payback period of 4-7 years. Fortune Solar customizes designs to maximize your returns based on your specific needs.
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Is my roof suitable for solar installation?Most Australian homes are excellent candidates for solar. Ideally, your roof should have north-facing sections with minimal shading from trees or other buildings. East and west-facing roofs are also highly effective. Our design team uses 3D aerial imagery to assess your roof's potential and create the optimal layout for maximum energy production.
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What happens during a blackout?For safety reasons, standard grid-connected solar systems automatically shut down during a power outage to protect utility workers. However, if your solar system is paired with a battery, it can enter a "backup" mode, allowing you to power your essential circuits and maintain energy independence when the grid is down.
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How long will the installation process take?We pride ourselves on a swift and efficient installation. Most of our residential systems are fully installed and operational within just 1 to 3 days.
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Can I expand my solar system later?System expansion depends on available roof space, inverter capacity, and electrical infrastructure. If there is sufficient roof space and inverter capacity, additional panels can be added. Alternatively, a second independent system can be installed. When possible, Fortune Solar designs systems with the potential for future expansion.
Solar Batteries & Energy Storage
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What is a solar battery and how does it work?A solar battery stores excess electricity generated by your solar panels. When your panels produce more power than your home is using, the surplus energy charges the battery. You can then use this stored energy at night or on cloudy days, reducing your reliance on the grid.
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Which battery brands does Fortune Solar install?We only partner with world-leading, premium brands to ensure your complete peace of mind:
Neovolt : For intelligent monitoring and robust reliability.
Sungrow : A global leader with modular, expandable systems.
Fox ESS : For sleek, compact designs and high efficiency.
Growatt : Featuring flexible, stackable modules for future growth.
Alpha ESS : All-in-one systems that integrate the inverter and battery. -
Can I add a battery to my existing solar system?Yes. We specialize in retrofitting batteries to existing solar systems. Our team will assess your current setup and may recommend a hybrid inverter upgrade to seamlessly manage both your solar generation and the new battery storage.
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How long do solar batteries last?Modern lithium-ion batteries typically last 10–15 years and are covered by warranties for that period. Their lifespan depends on usage, temperature, and maintenance.
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What size battery do I need?The right size depends on your household's energy consumption. We'll analyse your electricity bills to recommend the perfect capacity, typically between 10kWh and 20kWh for an Australian home.
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Are solar batteries worth the investment?For many households, yes. With electricity prices rising, using your own stored solar energy is significantly cheaper than buying it from the grid. A battery provides energy security during blackouts, helps you maximize your solar investment, and can even allow you to participate in Virtual Power Plant (VPP) programs to earn credits on your bill.
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Are solar batteries safe?Absolutely. Modern solar batteries are extremely safe when installed correctly. They feature an integrated Battery Management System (BMS) that constantly monitors temperature, voltage, and current to ensure safe operation. We only install batteries from world-leading manufacturers with proven safety records and robust, fire-resistant casings.
Finance, Rebates & Incentives
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What is the Cheaper Home Batteries Program?Launched in July 2025, this Australian Government program provides upfront discounts on eligible solar batteries, reducing their cost by approximately 30% for households, small businesses, and community organizations.
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Who is eligible for the Cheaper Home Batteries Program?Eligibility extends to Australian households, small businesses, and community groups with a solar PV system. The battery must have a usable capacity between 5kWh and 100kWh. Accredited retailers like Fortune Solar can guide you through the application.
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How do I apply for battery rebates?Fortune Solar handles the entire rebate application process. We submit all necessary documentation through the government's portal after installation to maximize your eligible savings.
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What are Small-scale Technology Certificates (STCs)?STCs are government incentives that reduce the upfront cost of your solar system. Fortune Solar calculates and applies this discount at the point of sale, providing you with immediate savings.
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Are there financing options available?Yes. To make the transition to solar more accessible, we partner with a range of finance providers who offer competitive "green loans." These allow you to install your system with no upfront cost and pay it off with manageable installments that are often lower than your previous power bills.
Fortune Solar Brand-Specific Questions
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Why do you exclusively install premium battery brands like Neovolt, Sungrow, and Alpha ESS?Fortune Solar installs a range of reputable battery brands, including Neovolt, Sungrow, FOX ESS, Growatt, and Alpha ESS. These brands are known for their reliability, intelligent monitoring, safety features, and long warranties.
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What warranties does Fortune Solar provide?We offer a 5-year full system warranty covering workmanship and performance. This is in addition to manufacturer warranties, which typically cover solar panels for 25 years, inverters for 5-12 years, and batteries for 10 years.
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What makes Fortune Solar different from other installers?Fortune Solar is a NETCC-approved seller, ensuring we meet national standards for quality. Our CEC-accredited installers use premium equipment and provide comprehensive project management, including detailed system designs with 3D aerial imagery and ongoing support.
Technical & Maintenance
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What maintenance does my solar system require?Solar systems are famously low maintenance. In most parts of Australia, regular rainfall is enough to keep your panels clean and performing well. We recommend an annual professional inspection to check all components and connections to ensure your system continues to operate at peak efficiency for decades to come.
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How durable are solar panels against weather like hail?Solar panels are built to be incredibly durable and are tested to withstand harsh Australian weather conditions. They are manufactured with high-impact tempered glass and are rated to resist damage from hail and other environmental stresses, ensuring your investment is well-protected.
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